It’s something that’s true of all of us: they want to feel heard and validated.

Dear Eric: My husband and I live in a beautiful, gated community with wonderful neighbors. Recently the home next door to us sold and new neighbors moved in. The new neighbors are a very friendly ...

Conversations are how we share ideas, build relationships and feel heard—it’s one of the most natural parts of being human. A good conversation has rhythm, with each person taking turns to speak and ...

Dear Eric: While my son and daughter-in-law are raising their children quite differently than how I parented, I feel they are loving and caring, and I have expressed my support to them. However, there ...

Social media and mobile phones are major disruptors of face-to-face conversations. Recent research has conclusively demonstrated that the indiscriminate (and borderline addictive) use of mobile phones ...