The Internal Revenue Service is asking tax professionals to refrain from directing their clients to call the IRS’s e-help desk, saying that it is causing longer hold times on the phone line, which is ...

Despite the IRS’ progress in its E-Help desk, customer service efficiency still needs improvement, the agency’s Office of the Inspector General said. Despite the IRS’ progress in its E-Help desk since ...

WASHINGTON – The IRS today warned all e-Services users to beware of a new phishing scam that tries to trick tax professionals into “signing” a new agreement. The scam seeks to steal passwords and data ...