There’s proof a business’s music choices have a significant impact on the customer experience. In his iconic song, American Pie, writer and singer Don McLean asks, “Can music save your mortal soul?” ...

Salesforce, in its annual holiday forecast, says AI will fundamentally change the way consumers shop this holiday season, ...

Retail sales data show non-store spending (think: e-commerce) grew about 2% in August, and was up more than 10% ...

Macy’s raised its expectations for the year and reported the first increase in same-store sales since 2022 after the department store chain intensified its focus on modernizing stores and improving ...