This article is published by AllBusiness.com, a partner of TIME. By Krish Chopra It was 11 p.m. on a Thursday when my phone rang—again. Another nurse practitioner student was overwhelmed and panicked ...
“From being cursed at on the phone or at the customer service counter to threats of violence in a hospital ER, frontline workers in all fields deal with difficult customer interactions,” said Emily ...
Living alongside difficult neighbors can be a challenge that many of us face at some point. Whether it’s noise complaints, boundary disputes or general disagreements, the stress of dealing with such ...