Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Customer Relationship Management (CRM) plays a crucial role in the marketing of EdTech ...

The customer is king in this hyper-competitive market. That means they deserve more than the best products or services. Building strong client relationships is also crucial for any business. Clients ...

Your Customer Relationship Management (CRM) tool is by far the most important part of your RIA firm’s tech stack. A recent study showed out of several hundred RIA firms surveyed, 94% of respondents ...

Are we right to expect the same superpowers and natural dialogue that J.A.R.V.I.S., the AI assistant, brings to Iron Man as what generative AI (genAI) will bring to CRM? As the possibilities become ...

CRM (customer relationship management) users, vendors, analysts and consultants are set to gather in New York next week for the CRM Evolution conference, which will feature discussions on how ...