Streamline Remote Management and Monitoring (RMM) tools and block unauthorized ones. Enhance help desk verification with visual checks, MFA challenges, and manager approvals. Activate and test alerts ...

The Support Desk Administrator is the first point of contact for the Interfront ICT Service Desk. The Interfront ICT Team requires a highly motivated, enthusiastic, service-oriented individual to ...

CAMP BONDSTEEL, KOSOVO - "What do we do with printers that don\'t work'" "How often is the shared network backed-up'" and "Where are you guys at with my Help Desk ticket'" These are just a handful of ...

Help desk staffers, by the very nature of the position's title and name, are too helpful; and that makes them a perfect target for a social engineering criminal A new report from the SANS Institute ...