Your phone rings at 7:00 a.m. in January. The homeowner says their heat pump quit, and the house is freezing. When you pull up, there's ice everywhere on the outdoor unit — a solid block covering the ...

Heat pumps have annually outsold gas furnaces for several years now, and with the recent introduction of more high-efficiency, cold-climate, air-source heat pumps, that trend is likely to continue.

When temperatures climb, most of us start thinking about fans, open windows, closed curtains and, if things get really sticky, whether it’s finally time to install air conditioning. Heat pumps don’t ...

People who rent their homes, or don’t have enough money to make major upgrades to their homes, have for many years been left out of a major shift in heating and cooling technology that can improve ...