Freshworks has launched Freshservice Journeys, an AI-assisted feature aimed at improving IT and employee service management by streamlining complex employee processes across various departments. This ...

Customer service and support software firm Freshworks Inc. today announced the general availability of Freshservice Journeys, a new artificial intelligence-assisted feature within its information ...

Freshservice Journeys is an AI-powered capability that simplifies complex workflows spanning HR, IT, facilities, and more, to help organizations deliver an exceptional experience during employee ...

SAN MATEO, Calif., Nov. 05, 2025 (GLOBE NEWSWIRE) -- Freshworks Inc. (FRSH), today announced that Freshservice for Business Teams is now available as a standalone product, no longer requiring an ...