Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Are we approaching the end of the age of business disruption? The idea that digital ...

Tanium's automation tool shifts IT support from reactive to proactive. Written by eWEEK content and product recommendations are editorially independent. We may make money when you click on links to ...

NEW YORK--(BUSINESS WIRE)--Syndigo, a global leader in end-to-end Product Experience Management (PXM) solutions, today announced the launch of its Product Experience Cloud for Retail at the annual ...

The aptly named online reputation management firm Reputation.com Inc. has a lot more money in the bank today after closing on a $150 million minority growth funding round. The round was led by Marlin ...

A good customer experience is the result of good knowledge management. Don't believe me? Here are three arguments why. To state the obvious: A good knowledge experience is one that is efficient, ...

A new era in customer experience (CX) has arrived: predictive. Going forward, firms will need to embrace this or risk getting left behind. Sensing, analyzing, and acting predictively — to prevent ...

The financial distribution “supply chain” between asset managers and their financial advisor and wealth management firm clients has been fraught with wasted resources, engagement friction, and many ...