Any time one party misunderstands or misconstrues the words or actions of another, it has the potential to create conflict. Poor communication is frustrating in the workplace and can lead to poor ...

In today's global business environment, it's easy to "put your foot in your mouth" with an expression or behavior that can be misinterpreted. In a very crowded store in Paris, one elderly woman bumped ...

When I ran my ad agency, I encouraged healthy, constructive debate. I discouraged unproductive arguments. I'm not a conflict expert, but I spent enough time as a business owner, on several boards, and ...

Emerging technologies make it possible for companies to hire employees in other countries to meet business needs, and even small businesses can take advantage of this hiring strategy. While a diverse, ...

Effectively managing team conflict is crucial for organizational health and productivity. Conflict in teams is inevitable, but how it’s handled can either foster growth or cause disruptions. For ...

We all have an internal list of those we still don't understand, let alone appreciate. We all have biases, even prejudices, toward specific groups. In our workshops we ask people to gather in pairs ...

Resolving conflicts in the workplace is imperative to a healthy workplace culture. Leaving conflicts unsolved builds resentment among team members and creates a toxic environment that can be ...