That distant ringing? It’s the sound of the Taco Bell death knell, tolling for the restaurant chain’s shambolic AI-powered drive-thrus. We exaggerate, but only a little. The much-maligned tech ...

In what might be one of the most easily predictable AI missteps to date, Taco Bell's recent move to replace human employees with AI to help manage drive-thru orders has gone spectacularly wrong. From ...

Artificial intelligence is a massive help to everyday processes and work, but over at fast food chain Taco Bell, it is not as effective compared to humans. Taco Bell's management recently admitted ...

Last year, Taco Bell made a simple bet that Alexa-like voice assistants could handle the drive-thru window. It didn’t consider whether people could handle dealing with AI. According to the Wall Street ...

Fast food companies have been experimenting with integrating artificial intelligence into their restaurants, from Flippy the burger-flipping robot at White Castle to dynamic pricing at Wendy's. One ...

Let’s start with a debate on consumer behavior: Are fewer restaurant goers visiting the drive-thru? From January 2024 through June 2025, there have been consistent gains in dine-in, delivery, and ...

A Taco Bell exec is having second thoughts about using AI at the drive-thru. A Taco Bell exec is having second thoughts about using AI at the drive-thru. is a news writer who covers the streaming wars ...

This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated. Gone are the days of the fast-food worker ...

In this conversation with Peter Perdue, chief operating officer of Burger King U.S. and Canada, there was an emphasis on non-negotiables—items like cleanliness, maintenance, and ensuring customer ...