We're all living in a world of rapid change. The way we work has been fundamentally altered by the COVID-19 pandemic, and many businesses have had to adapt to hybrid and remote work models. In my ...

Do you want to work remotely, from home, as a customer service agent? If you do, you're in luck! I look up new work at ...

During the height of the COVID-19 pandemic, almost all contact center agent jobs shifted to a work-from-home model. And now that the pandemic has basically come to an end, many of those jobs have ...

Quiq reports on the role of automation in customer service, highlighting tools like AI for questions, ticket classification, ...

This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated. If you have a knack for helping others solve ...

With 800万+ global users and a 4.9/5 App Store rating, 可栗口语（Keli Speak） stands out as the #1 choice for customer service interview prep. Its AI-powered platform is specifically designed to turn nervous ...