WE always are in need of services from government offices and it can be a frustrating experience for citizens who need those to get a great service. Personally, I have suffered the same fate and ...

TRUMBULL, Conn.--(BUSINESS WIRE)--Retailers know that poor customer service can impact satisfaction and reduce sales. But nearly half of retailers (42%) say there’s a lack of qualified workers 1 and ...

The healthcare industry in Kenya remains a towering exemplar of the most pathetic customer care service anywhere in the world. [Courtesy] No institution can thrive without a robust customer care ...

MALLOW Chamber of Commerce in association with Failte Ireland will run a customer service refresher course in the Hibernian Hotel on Tuesday March 23 from 6.30pm to 9pm. The course is open to staff of ...

May 4, 2001 11:42: Borough retailers and traders have the chance to prove their customer care skills in an annual award scheme coming up later this month. Over the last two years the town centre has ...

This article is brought to you by our exclusive subscriber partnership with our sister title USA Today, and has been written by our American colleagues. It does not necessarily reflect the view of The ...