jdpower

Bank and Credit Card Apps in Canada Grow Increasingly Homogenized, J.D. Power Finds

TORONTO: 5 June 2025 — It’s getting harder to tell the nation’s banks and credit card company mobile apps and websites apart from one another. According to a series of recent studies of bank and ...
jdpower

Satisfaction Stalls with Bank and Credit Card App Customers in Canada as Competition Grows, J.D. Power Finds

TORONTO: 6 June 2024 — Despite more customers than ever interacting with their banks and credit card providers via mobile apps and websites in Canada—and investment continuing to pour into the user ...
Morningstar

A Tale of Two Types of Credit Card Customers: Financially Healthy Cardholders Drive Gains in Satisfaction While Financially Challenged Cardholders Struggle, J.D. Power Finds

A Tale of Two Types of Credit Card Customers: Financially Healthy Cardholders Drive Gains in Satisfaction While Financially Challenged Cardholders Struggle, J.D. Power Finds More than Half of U.S.