Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Customer relations are the foundation of any business. The more impact a client has on your ...

There are many ways to improve your bottom line: inventory control, solid and accurate estimating, sharp materials ordering and handling, expert utilization of available manpower, controlling waste ...

Metaverse environments will allow us to talk and interact with brands and with each other, either through our avatars or by directly connecting to video chat portals and voice chat. The truth is no ...

From the spirited Hall of Flowers event in Santa Rosa, California, the clear trajectory of cannabis‘s influence in mainstream pop culture is increasingly evident. Yet, beneath the surface, many brands ...

Global supply chain woes have forced manufacturers and retailers to operate in survival mode. Meanwhile, their customers are using this frustrating lull to reexamine their own needs. There were some ...

No matter how great the returns process is, it can sometimes still be abused, as 93 percent of retailers say return fraud and ...

Marketing, customer service and customer engagement professionals looking for a big payday may have to wait a bit, as pay increases for these professionals have dwindled since the start of the year ...

Sometimes a brand is so successful that it’s bigger than a name-drop.

Walsh steps into the role with over three decades of experience within DOJ and several years as a private sector executive responsible for identifying and providing IT solutions to U.S. government ...