And when should you go to a concierge instead of the front desk attendant? When it comes to the hotel experience, there are a few things that have evolved over the years. For instance, these days, you ...

“Matchmaker” isn’t a job that appears on Claudette Breve’s résumé, but she’s been responsible for more than 100 successful wedding proposals. Part-time actor Rudy Rasmussen spends much of his leisure ...

Hotel stays can be ruff. Except when it comes to one Hilton hotel in Milwaukee, Wisconsin, where an 8-month-old miniature Goldendoodle named Millie serves as a “canine concierge” to help greet hotel ...

Elite Island Resorts, a leader in all-inclusive Caribbean vacations, is now making it easier and more attractive than ever for travel agents to book their clients' trips at any of the seven properties ...

One of the major hospitality companies on the Las Vegas Strip is laying off concierge staff in nearly all of its hotels, the Las Vegas Review-Journal reported. MGM Resorts confirmed the end of the ...

HONOLULU (AP) — Hotel workers and members of a hospitality industry union were picketing a Honolulu hotel after it recently outsourced its concierge desks. The dozens of workers and members of the ...

Norwegian Cruise Line launched a concierge desk exclusively for guests with reservations in the line’s top accommodations, the Haven by Norwegian. The concierge desk enables guests and travel agents ...

“Matchmaker” isn’t a job that appears on Claudette Breve’s résumé, but she’s been responsible for more than 100 successful wedding proposals. Part-time actor Rudy Rasmussen spends much of his leisure ...