The public perception is that the unpopular business practices of commercial insurers are driven solely by corporate greed. However, complex changes in the dynamics of the health care market are a ...
TROY, Mich.: 20 Aug. 2024 — Even in an environment of rising rates in which 36% of small business owners have experienced premium increases during the past year, overall customer satisfaction, loyalty ...
TROY, Mich.: 19 Aug. 2025 — Amid rising premiums, customers of small commercial insurance agencies are more likely than they have been in years to defect to another insurer. According to the J.D.
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