The workplace is becoming more and more volatile, leading to rapid adjustments just to keep up. About 85% of executive leadership agree that the number of change management projects has risen recently ...

Forget communication plans and training sessions. Here’s what you really need to know. In 1983, McKinsey consultant Julien Phillips published a paper in Human Resource Management describing what he ...

Forbes contributors publish independent expert analyses and insights. I write about behavior change and culture in organizations. Michael Lewis was describing financial experts who missed the signs of ...

Law firm leaders and managers can educate themselves about and thereafter adopt effective change management strategies to navigate these transitions successfully. This article outlines five well-known ...

For decades, public managers and CIOs have spoken of “managing change.” They designed workshops, built communication plans and rolled out initiatives with clearly defined beginnings, middles and ends.

Change management is a multibillion-dollar industry built on the fundamental claim that most people dislike change, and that someone needs to manage that resistance. But after decades of ...

Change is hard. Whether it’s a personal change, a business transformation due to a new technology rollout, or a shift in company culture, most people tend to resist change, even when it’s beneficial.

When I tell people I studied organizational psychology, they pause and ask, “What is that, exactly?” It’s a fair question. Organizational psychology isn’t something most people hear about unless ...