The modern organization is dependent on its information technology (IT) infrastructure. If core IT systems and services are unavailable for just a few moments, chaos may ensue. Your IT team is ...

BMC, a provider of IT solutions for the digital enterprise, has introduced an intelligence-enriched, integrated IT Service Management (ITSM) and IT Operations Management (ITOM) platform with BMC Helix ...

BMC has expanded its partnership with IBM, building upon a cognitive collaboration introduced in 2017, through which AI technologies from IBM Watson were integrated into BMC Helix, BMC’s cognitive ...

New release of the AI-native platform with HelixGPT enhances the user and end-customer experience by adding new AI agents to its fleet The Helix platform, one of the first market-ready solutions to ...