The training tool provides an opportunity for staff to draft assertive statements for 31 possible situations in which staff should speak up about a patient safety risk. The tool also includes 31 ...

My fellow blogger over at BehaveNet had an interesting entry in May of this year about a consultant coming in to talk to a psychiatric hospital staff about "physician burnout." The consultant ...

If I had to write one treatment plan for the thousands of clients I've seen over the years, it would likely be to help them step up and be assertive. Assertiveness is about expressing your authentic ...