American Airlines passengers thought their trips were confirmed. Weeks later, their tickets were gone.

One of the biggest airlines in the United States is making a significant change to its 24-hour refund policy, and millions of travelers could be affected. American Airlines has offered one of the more ...

American Airlines changed its flight cancellation and refund policy to make it more restrictive, potentially preventing passengers from getting their money back when trips are disrupted. The airline's ...

(CNN) - American Airlines has updated its refund policy, making it more restrictive for passengers who cancel trips. Under the new policy, passengers are eligible for a full refund only if the trip is ...