The FTC has also issued guidance on negative-option billing, which covers subscriptions that auto-renew. The rules emphasize ...
Amazon to pay $2.5B, reform Prime cancellation system after FTC probe revealed manipulative subscription practices.
Amazon customers are being handed £95 Amazon Prime refunds as the US online retail giant agrees to an eye-watering ...
“Similarly, Prime’s cancellation flow, known internally as “Iliad,” is a labyrinthian mechanism that Defendants know deters consumers from cancelling or misleads consumers into believing they ...